Shipping & Returns

Shipping Policy

We offer free standard shipping on all orders. Most orders are expected to be shipped within 1-3 business days of the order being placed and delivered 3-5 business days after the order has been placed.

Orders may take longer to ship depending on product availability. Please review the expected shipping time upon checkout. 

Please reach out to customerservice@naturestruth.co.uk for more information.

Return Policy

We are proud of the quality of our products and want to make sure you are completely satisfied. If not completely satisfied, our customers may return the unused portion (within one year of date of purchase) with a short explanation, and we will refund your payment within 7-10 working days.

Once your return has been received, a replacement or refund will be issued.

To send an item back, simply send it to:

PIPING ROCK UK Ltd, Unit 8, Leicester Distribution Park, 2 Ashridge Close, LE3 1BY

We will not be responsible for shipping and handling on returned items. We recommend using a courier that can provide a tracking service as we cannot be responsible for items that do not arrive at our warehouse.

If you have any questions about our return policy or about a specific return, email us at customerservice@naturestruth.co.uk